BigEasyPhones Ltd Delivery & Returns

Delivery and Returns

All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders should be dispatched within 3 days. Customers will be notified if items will take longer than this, this will usually be for out of stock items.

We endeavour to display through this website all items in our current range. We aim to have access to stock of all models whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be notified to you on your order confirmation.

Delivery

STANDARD UK DELIVERY £6.00 per UK Mainland delivery address for parcels upto 25kg
excluding the following locations:-

Highlands and Islands (next day) £20.00
Northern Ireland (next day) £23.60

Northern Ireland (48 hours) £19.20
EIRE (next day) £31.60
EIRE (48 hours) £20.00
Channel Islands (next day) £46.40

Channel Islands (48 hours) £35.20

We only deliver in the UK

Conformity of goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.

Returns Policy

If you are not entirely delighted with the products that you have chosen you may return them to us within 7 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition, unused and with the original packaging.

Making Returns

For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. If you prefer, we will arrange to collect the products from you, but the cost of this will be charged to you and may be deducted from any refund to you. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please contact our customer services department on

0844 257 8000 and they will arrange the return with you.